CREAM Cupertino

19501 Stevens Creek Boulevard
$$

Celiac Safety Score

58
Moderate Safety

CREAM Cupertino tempts with the rare promise of gluten-free ice cream sandwiches—a treat most of us gave up on long ago. While they offer gluten-free cookies and some ice cream flavors, the real story lies in the inconsistent safety practices: some staff are willing to change gloves and use a fresh scoop, but others seem puzzled or dismissive when asked about celiac needs. Cookies are often stored near gluten-containing treats, and there’s no dedicated prep area or clear cross-contamination protocols in place. If you’re celiac and craving a nostalgic dessert, it’s a place for those who are extra vigilant and willing to advocate fiercely for themselves—just don’t expect a stress-free experience every time.

About This Restaurant

CREAM Cupertino is a gluten-aware restaurant. You’ll find it at 19501 Stevens Creek Boulevard in Cupertino, CA.

Their Sansglu Celiac Safety Score of 58/100 reflects the team’s cross-contact awareness and gluten-free training. Menu highlights include Gluten-free ice cream sandwiches, and GF cookies.

Menu Highlights

  • Gluten-free ice cream sandwiches
  • GF cookies

Celiac Safety Protocols

  • Staff members guide every order—arrive a few minutes early so they can walk you through current protocols.
Gluten-Free Status
Gluten-free menu available
Staff Training
Ask about individual staff knowledge
Dedicated Fryer
Shared fryer (avoid fried items)

Know Before You Go

  • Fried items share a fryer with gluten ingredients—avoid fried dishes if you are sensitive.
  • Gluten-free orders are prepared in the main kitchen. Always confirm protocols with the chef.

Recent Reviews

The restaurant is reported to have a gluten-free menu including cookies, desserts, ice cream, and ice cream sandwiches.

Community reviews indicate some staff lack knowledge about gluten-free safety practices, with instances of cross-contact and untrained handling.

Several reviews mention positive experiences with gluten-free options, especially the ice cream sandwiches, and staff efforts to accommodate celiac needs.

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Frequently Asked Questions

Is CREAM Cupertino completely gluten-free?

No, but they offer gluten-free options with a 58% safety score.

How does the restaurant prevent cross-contamination?

Standard allergen safety protocols are in place. We recommend calling ahead to discuss their specific procedures.

Is it safe for people with celiac disease?

CREAM Cupertino has a Celiac Safety Score of 58/100. We recommend calling ahead to discuss your specific needs with the staff.

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